Rafalian Posted June 15, 2018 Share Posted June 15, 2018 I can't believe it... After so much anticipation I finally got my Vive... only for one of the controllers to die on day 2. I am beyond disappointed. I was picking it up off the sofa and it went dark... No LED.. I figured that it might have just lost power so I tried recharging it but much to my dismay the charging LED did not turn on either. Looking at some other complaints online, it seems that Customer Support is generally incredibly slow. I am not looking to wait a month in order to get what I ordered. Does anyone have any experience doing returns or exchanges? I am assuming I am still within the return/exchange window. Many thanks. Link to comment Share on other sites More sharing options...
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