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Vive Pro setup not detecting DisplayPort connection


billstew

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Posted

Purchased new laptop and new Vive Pro and cannot get the display port connection recognized during setup.

 

Laptop is an MSI GS73VR which has both a MiniDisplay 1.2 port and a Thunderbolt 3 port. 

I have a direct cable connection from the MiniDisplay 1.2 port to the Vive link box, no adapters.

 

No matter how i disconnect, reconnect, etc it does not detect the display port connection.

 

Is this cable supported? https://www.bestbuy.com/site/apple-1-6-thunderbolt-cable-white/7944078.p?skuId=7944078  

 

 

Posted

Hi , 

Surprisingly enough, Apple branded thunderbolt cables are actually not DisplayPort 1.2+ compatible and thus are incompatible with the Pro despite sharing the same mDP style headers. 

 

We're semi-officially recommending the 3 foot version of this cable as it's affordable and we've yet to have a report of it not working. 

Posted

Thanks, I actually already have the 6 foot version ordered, will i have issues with that cable because it's 6'?

 

 

 

 

Posted

, It will probably work but I can't say with 100% certainty as the sample I have was not 100% compatible with every computer I tried it with (but did work on most of the sample PC's I tried). 

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