billstew Posted July 20, 2018 Posted July 20, 2018 Purchased new laptop and new Vive Pro and cannot get the display port connection recognized during setup. Laptop is an MSI GS73VR which has both a MiniDisplay 1.2 port and a Thunderbolt 3 port. I have a direct cable connection from the MiniDisplay 1.2 port to the Vive link box, no adapters. No matter how i disconnect, reconnect, etc it does not detect the display port connection. Is this cable supported? https://www.bestbuy.com/site/apple-1-6-thunderbolt-cable-white/7944078.p?skuId=7944078
HackPerception Posted July 20, 2018 Posted July 20, 2018 Hi , Surprisingly enough, Apple branded thunderbolt cables are actually not DisplayPort 1.2+ compatible and thus are incompatible with the Pro despite sharing the same mDP style headers. We're semi-officially recommending the 3 foot version of this cable as it's affordable and we've yet to have a report of it not working.
billstew Posted July 20, 2018 Author Posted July 20, 2018 Thanks, I actually already have the 6 foot version ordered, will i have issues with that cable because it's 6'?
HackPerception Posted July 20, 2018 Posted July 20, 2018 , It will probably work but I can't say with 100% certainty as the sample I have was not 100% compatible with every computer I tried it with (but did work on most of the sample PC's I tried).
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