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Vive Pro Camera no settings shown!


Rinaun
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Hi,

Below is a picture of the issue I'm facing. I've tried USB dongles (USB 2.0 and 3.0) as well as reinstalling the USB drivers. Any advice would be great! The camera shows up in windows, but no video is shown.

 


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, often this is most of a USB bandwidth issue but it can really vary by hardware. Are you able to trigger roomview at all? In some cases, it could also be related to CPU bottlenecking. 

 

When you say you've tried "USB dongles", what do you mean? 

 

A steamVR main branch update posted today which address some bugs associated with the Pro camera within SteamVR - this may or may not have an effect on your bug. 

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Hi,

 

Rig specs as below (dxdiag dump):

https://pastebin.com/TisWDwMV

 

Board specs:

 

Chipset+ASMedia® USB 3.1 Gen 2 Controller:

1 x USB Type-C™ port on the back panel, with USB 3.1 Gen 2 support

1 x USB 3.1 Gen 2 Type-A port (red) on the back panel

Chipset:

2 x USB 3.1 Gen 2 Type-A ports (red) on the back panel

6 x USB 3.1 Gen 1 ports (2 ports on the back panel, 4 ports available through the internal USB headers)

4 x USB 2.0/1.1 ports (available through the internal USB headers)

CPU:

4 x USB 3.1 Gen 1 ports on the back panel

 

I've tried:

 

Detaching all active USB devices from both USB chipset/ports

Using a USB 2.0 dongle on a 3.0/3.1 port (both/all chipsets)

reinstalling SteamVR

Beta builds

Toggling between builds

uninstalling current webcam

 

None of these work! Let me know if you need any more diagnostic support. I know my Vive's camera worked fine and never had any issues aside from some tpcast issues that were apparent/well-known.

 

Regards,

 

Rinaun

 

 

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