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Base station - internal problem (fault 03)


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If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA via the Live Chat function (please avoid the contact us form for the fastest turnaround). There is no user fix for this issue. These errors indicate a mechanical problem with either one or both of the rotors. 

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