Htc Vive Sent In For Repairs

[Miner108]

Ive sent in the htc vive after having problems but on the past few days it says under the repairs thing it says 

• Status:Device Received
• and it has been staying like that for a few days now i don't know if i should be worryed or not but either way please help!

[Synthesis]

HI 

No need to be worried. If you PM me your RMA number I can take a look for you. Just a heads-up: It usually takes 7-10 business days to complete a repair.

Thanks!

[Miner108]

where do i find my RMA number?

[Synthesis]

 

When you contacted support to get the RMA set up, you should have been given an RMA ticket number.

Thank you,