Miner108 Posted September 20, 2018 Share Posted September 20, 2018 Ive sent in the htc vive after having problems but on the past few days it says under the repairs thing it says Status:Device Received and it has been staying like that for a few days now i don't know if i should be worryed or not but either way please help! Link to comment Share on other sites More sharing options...
Synthesis Posted September 20, 2018 Share Posted September 20, 2018 HI No need to be worried. If you PM me your RMA number I can take a look for you. Just a heads-up: It usually takes 7-10 business days to complete a repair. Thanks! Link to comment Share on other sites More sharing options...
Miner108 Posted September 20, 2018 Author Share Posted September 20, 2018 where do i find my RMA number? Link to comment Share on other sites More sharing options...
Synthesis Posted September 20, 2018 Share Posted September 20, 2018 When you contacted support to get the RMA set up, you should have been given an RMA ticket number.Thank you, Link to comment Share on other sites More sharing options...
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