iasky Posted September 23, 2018 Share Posted September 23, 2018 Good afternoon, First of all I want to say that the support is really poor, I never got a reaction to any of my emails. second, I consider this transaction as a mistake, I haven't used Viveport in quite some time. I didn't know my subscription was still active. The Vive itself is a beautiful piece of technology and I use it weekly, but Viveport just isn't worth the money. The reason I activated my paypal as a payment method is because I had to do that in order to get the 2 month free subscription, I wanted to see if I should get a permanent subscription. The answer was no, 2 weeks into my 2 month free subscription I tried to delete the payment method. This was not possible, so I cancelled my entire subscription. My settings said the subscription was gone, but I never received an email saying that the cancelling failed or succeeded. So I didn't know my subscription was still running and I paid 9,99 for (if I recall correctly) 3 games I tried in the first 2 weeks. After I saw this transaction I immediately cancelled again and this time it did work somehow. My request is to transact the money back to my account, I would really appreciate that. Thanks in advance for understanding. Kind regards, iasky transaction info: Order ID: VO-64c077b93e Purchase date: Sep 20, 2018, 7:21 PM Transaction ID: TX-6ba3d75abd Total: 9.99 € Link to comment Share on other sites More sharing options...
HackPerception Posted September 24, 2018 Share Posted September 24, 2018 , will be able to process this request for you when he's online. Link to comment Share on other sites More sharing options...
CoryCheng Posted September 25, 2018 Share Posted September 25, 2018 Hi , I've sent you a PM. Thank you Cory.C Link to comment Share on other sites More sharing options...
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