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Buktu1975

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Posts posted by Buktu1975

    Error 108 Headset not detected - desperately seeking for help

    in VIVE & VIVE Pro

    Posted

    My first experience of the error 108 was solved by installing Win 10 (maybe a fresh install of Win7 might have done the work too), so I marked this as solved. Unfortunately it is not possible to unmark this because the „solution“ lasted one or two hours max. Since then:

    http://community.viveport.com/t5/Technical-Support/Vive-quits-and-gets-black-after-minutes/td-p/12254

     

    Hope you have better luck than me.

     

    Error 108 Headset not detected - desperately seeking for help

    in VIVE & VIVE Pro

    Posted

    How sure can one be? I got a whole new 3-in-1-cable and if it was that before, it should not be broken again. I bought a new USB-expansion-card and also a brand new USB-cable. The only thing unreplaced is the HDMI cable but I assume that has nothing to do whether the drivers are going to be installed or not.

     

    Later today I will use a PC with Windows 10 from a friend and we will try that. If that does not work I will have to wait for Apple to finish their supposed AR-glasses in maybe 2020 I am afraid. Apple hardware just works.

    Error 108 Headset not detected - desperately seeking for help

    in VIVE & VIVE Pro

    Posted

    I tried USB Deview but could not find any entries with vendor ID 28de or OBB4 (of course I checked "display unconnected devices" but I uninstalled several drivers with vendor ID 0000 and named bad_device or similar.

     

    I reconnected the linkbox and two devices were insalled (it should have been at least four, I think?). See picture below. But error 108 and the red blinking light persists.

     

    I am really sad because I do not know what to do else... You think we can get this working again?

    Error 108 Headset not detected - desperately seeking for help

    in VIVE & VIVE Pro

    Posted

    Yes I think the linkbox can be sorted out, too. I contacted HTC Germany last weeek to ask about the linkbox but did not get an answer yet. There are public holidays in Germany until Thursday, so it might take a while but as mentioned the linkbox should not be the problem.

     

    I directly connected the Vive via 3-in-1 cable to the PC (no linkbox used) and used the separate power. Windows tried to install USB-devices:

    Translated: first entry: can be used, second entry: device removed.

    Maybe we should try USBDEVIEW? Thank you!

     

     

    Error 108 Headset not detected - desperately seeking for help

    in VIVE & VIVE Pro

    Posted

    Well, maybe. I got the HMD and linkbox back from support. The HMD was with protections on the glasses again, cable, headstrap and skin protection packed separately , so I think it might be a new/refurbished one. The linkbox I can't tell, could or could not be the same.

     

    Could the linkbox be (still) broken? I connected the linkbox to a different PC/notebook in our home and when connected you can hear the distinctive Windows-sound when you plug in an USB-device several times. But right after that you hear the sound for un-plugging. And again for plugging/unplugging...continues endlessly.

     

    Error 108 Headset not detected - desperately seeking for help

    in VIVE & VIVE Pro

    Posted

    Hello guys, 
    have my Vive since february and it worked flawlessly ever since. 
    Of course I did not change a single thing (really!) but when I tried again two weeks ago I got the error 108 "not connected".

    I tried everything suggested:
    Restart
    Removed USB drivers
    Cycle Linkbox
    Tried every USB port (2.0 and 3.0)
    Connect the Vive directly without linkbox
    => no result
    I sent the Vive and linkbox in and got it replaced by HTC (really fast in 4 days including shipping time, thanks!)
    I even got new 3-in-1-cables

    But the error persists, only for >three< minutes I got the Vive working again.

    I assume a problem with USB. Depending on the port I connect, I get several error messages from Windows: "USB 2.0 MTT-Hub device removed", "unknown USB device not installed" or similar.

     

    I just installed a new Inateck USB-expansion-card with Fresco chipset. Installation was successfully as instructed in the manual as I have two new devices in device manager:

    "Fresco Logic xHCI (USB3) Controller FL1100 Series"
    "Fresco Logix xHCI (USB3) Root Hub"

    I also replaced the USB-cable from PC to linkbox with a new one.

    This is what happens when I connect the linkbox with power and USB to the new USB-ports and after I start Steam VR:

    Windows prompt: (translated from German so maybe not exact wording)

    "Installing new devices...
    The device software was not installed:
    Fresco Logic xHCI (USB3) Hub Device removed"

    What can I do? Desperately seeking for help! Thank you!

     

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