The fact that we're getting no support here other than "feel free to use your own headphones", is just about reason enough for me to not want to give another cent to this company, and return this unit for a refund.
For anyone that bought at Gamestop, they may be difficult about you returning it, but if you demonstrate it's a widespread defect, they will allow it. I own a succesful e-commerce business, and would never in a million years consider it an option to ignore my customer base for this long with such a major issue. My customers would be livid.
The resolution is definitely a plus, but with the sound about 25% lower than what I set it at on my DAS when the volume is maxed, it definitely cancels out any benefit, and for $800, I better come out in the positive.
Anyone have any experience with the Samsung Odyssey? I've read mixed reports about the controller tracking issues. I'm wondering if it might be a replacement since it has the same resolution as the Pro.