AirMouse

It used to be that you could disable the popup by modifying the css in systemui.css. But it's now 2021 and that no longer works! So I just spent two hours searching through SteamVR code and finally found another way to disable that game breaking popup !! You have to comment out a single line in C:\Program Files (x86)\Steam\steamapps\common\SteamVR\resources\webinterface\dashboard\systemui.js which prevents the IPD callback from firing (see attached image). Enjoy!

Still waiting for a response to this inquiry, how to clear my profile picture or change it to something else. I'm assuming you are ignoring me now HTC as you are literally ignoring my requests and concerns about this subject. I will continue to ask for assistance every time I visit this forum. Thanks for being so uncaring and unhelpful.

This annoying popup appears on my Vive pro and Vive pro eye every five minutes, This is the worst experience ever! I have spent too many thousands of dollars on this hardware for this crap to keep occurring. No updates, No firmware fixes, No menu options to disable it, No solution at all, and NO one at HTC gives even the slightest crap (I have called them, emailed them, asked for refunds, RMAs, nothing!!!). It's like driving on the highway in some fancy sports car but the hood latch constantly keeps flying open and blocking your view of the road. I do not understand why they do not fix this horrible experience, I thought VR was about beautiful immersion; not some annoying popup menus that present meaningless information to users every five minutes because they were having a good time in a game. My engineering experience tells me this is a issue with hysteresis values being too narrow on the encoder and NEEDS to be widened or OPTIONS ADDED to allow users to simply disable the blinding popups. Just don't forget who is manufacturing these headsets, makes the hardware seem so low quality. My Quest 2 is like a god send compared to this experience, PLEASE FIX YOUR CRAPPY FEATURES TEAM VIVE!

Glad others are having success, I have had no success and have been trying to get this working for months.

HTC is now ignoring me ! I would like my avatar reset please, Every time I change it, it reverts right back ! Who should I contact to have this avatar removed from my profile picture?

Not sure what you mean by front port?? I actually purchased and entire USB3.0 card for this Vive and it DID NOT resolve the issue. No matter what I do I can not get this lip tracker working with my Vive pro eye, I am a software engineer and spend a large majority of my time debugging software/hardware, so something as simple as a Vive USB camera should not be this complicated! Also I recently spent $8000 building my VR ready PC, so there should be no reason my PC can't support this hardware. It's just broken, to this day Vive Eye and Vive Lip refuse to work together. I purchased my Vive pro eye the first day it was available - so I'm sure you sent me some early beta model or prototype HMD that probably has tons of issues with it. But still, why is something as simple as USB not working and constantly disconnecting (makes USB disconnect sound in Windows over and over and over and over) and nothing works at all!!! I have purchased a USB extension cable and have to zip tie that to my Vive cable as a second USB cable just for this Lip track camera, which works but is bulky and weighs more, and the cable cost $50 Being a developer who creates games for Vive and I recommended Vive to my community/customers often but I am now the one who has to suffer with crap hardware from a company that won't return my calls. A waste of money is what I call this thing now. Unless you can help me fix it I'm sticking with Apple IOS facecap which uses superior Truedepth technology, Vive can't even get USB working .. argggh so much wasted money on this I have given to you HTC, got very little back in return - mostly just headache.

Nothing has made any difference - the vive eye and lip tracking do not work together at all. Even after using the USB chipsets recommended by HTC (and high end PC with best possible cabling) and all I get is constant USB disconnect sounds and SRANIPAL keeps crashing after starting eye tracing then starting lip tracking. This even happens on multiple PCs in my studio and on multiple OSs. I can't understand how this can be a product if it does not work. I have tried so many things, no on here is offering any advice - just complete regarding the subject. What do I need to do, fix or purchase in order to make Eye and the Lip tracking work together? Is there another USB card I can try? I have very limited budget so all of this guessing and purchasing of hardware that does not make improvements is becoming costly. Please HTC help me so I can use your premium HMD for face tracking, this I ask you kindly to please devote a small portion of your time to at least responding to my pleas for help - I have be a loyal customer and have spent multiple $1,000 of dollars on your products, but now you completely ignore my requests for information or assistance?

Can someone please reset or clear my avatar ? please?

I found this webpage on vive.com that recommends using the Inateck KTU3FR-2O2I pcie card for the Vive Pro. And this page at valvesoftware that lists some compatible cards. I have no clue if any of them will solve the Vive Pro Eye + lip tracker together crashing USB issues ?? But I saw the KTU3FR-202I is sold out and not available anywhere. I ordered a KT4006 instead as it appears to have the same chipset (from what I can tell in the pictures). I hope this is the solution so i can finally use my facecap hardware together. I really hope I am not wasting $25 on something unrelated to the actual issue. I am still very disappointed that my I9 Asus z390 mobo did not work (as well as other PCs) including all other USB 3 ports and pcie cards i have tested do not work and show the same USB drivers crashing every time - so yea, i'm not very optimistic it is USB chipset related and probably something is broken or faulty in HTC's design - but will report back soon with results.

Thanks @pwoz I hope you do not have the same experiences that I am. This is like having a really nice car that has costed you a fortune but when you try to start the engine it just sputters out and refuses to work. Can someone please recommend a USB PCIE card I can try? I am on a limited budget and can't buy numorous PCIE cards to try to find one that works please please please someone list some possible working USB card models and I will start by purchasing those to see if they are working. Thank you.

I am having an extremely difficult time running Vive pro eye and lip tracking hardware on my PC (pc specs). Vive Pro Eye + Lip tracking is not working together at all on my PC (or any of my other studio PCs). Vive Pro Eye + Lip tracking only works individually, but if I enable both sensors then the USB devices reset and neither works anymore. It's very frustrating that no one at HTC made it clear that Lip tracker was incompatible with Vive pro eye on common PCs. At least for me they do not work together. If I use the vive wireless adapter they they both do work but the connect becomes so slow and basically useless. I have read that the Vive is extremely sensitive to USB chipsets but no one goes into details, so I am left in a void, where do I get proper USB hardware now? What card do I need? Please someone help me, I have been trying to add lip tracking to my game for weeks, everyone keeps asking me why it's taking so long and all I can say is I think HTC is not paying attention to their products and released something broken?? Which is not helping my communities confidence in this new lip tracking sensor thing. Please someone inform me what is best USB3.0 PCIE card so I may use both eye and lip tracking at the same time - and recommend to my community!! Please!!! This is becoming very urgent!!

My profile avatar imaged keeps just coming back after 1 hour! Why am I being forced to use this avatar? I don't want it. PLEASE UNSET MY AVATAR IMAGE (what if it was personally identifiable like a pic of my face, then I would be really worried that HTC is not letting me clear it). I am very upset, why am I being singled out here?

I managed to get them both working using the Vive Wireless adapter, however the latency is so bad i can barely walk much less enjoy any of these new extremely expensive pieces of hardware. I can't say for sure but after the weeks of effort I have spent trying to make this work and it simply is broken - most users would just give up I'm sure and post bad reviews. So here's my review: The Vive lip tracker is really good The Vive eye tracking is really good Vive lip tracker + Vive eye tracker is absolutely horrid .

I tried testing FaceGym and there was no face tracking available. But what's really strange is that when I connect the USB cable from the Linkbox into a USB2.0 port the camera is detected and almost works (it is very jumpy and less than 1fps) but it works!!! When I move back to USB3.0 port it is not detected. I have tested using onboard USB3.0 ports and a PCIE USB3.0 card (intel chipset) and both the lip camera is not detected. Why would USB 2.0 work better than a USB 3.0 ? Is there anything I can do??

I just tried updating the Runtime to v1.3.2.0 but get exactly the same issue. So I am still unable to use both my eye tracker and face tracker at the same time, Please can someone help me figure this out !!

Hi, sorry if this is wrong place but each time I log to my account here I notice my avatar picture keeps being reset to a image I uploaded a long time ago, I do not want any avatar image associated with my account but despite clicking the option to remove the avatar image it just keeps reappearing after some time or when I log in... I just tried unsetting it a minute ago, so maybe it will remain unset, but after some time I think it will always reset it self back to a image I uploaded earlier. Can admin PLEASE clear my avatar profile picture so that i will remain unset? Thank you

I am trying to use both eye and lip tracking together in my Unity scene. I can not get them to work together at all. If I enable both SRanipal Eye Framework and SRanipal Lip Framework in my scene then only the eye tracking works. Once I destroy the SRanipal Eye Framework object then the lip tracking starts working. Is it even possible to use both Eye and Lip tracking together at the same time? If not then can somebody please explain why would it not be possible? SDK-v1.3.3.0 Runtime v1.3.1.1 Eye camera version 2.41.0-942e3e4 Lip camera version 50100 Unity version 2019.4.23f1 Thank you

I am also trying to use both eye and lip tracking together. I can not get them to work together at all no matter how they are initialized. @benaclejames Where you able to get both working together in the same scene at the same time? If I enable both SRanipal Eye Framework and SRanipal Lip Framework in my scene then only the eye tracking works. Once I destroy the SRanipal Eye Framework object then the lip tracking starts working. Is it even possible to use both together? SDK-v1.3.3.0 Runtime v1.3.1.1 Eye camera version 2.41.0-942e3e4 Lip camera version 50100 Unity version 2019.4.23f1

Hello! I am a game developer currently releasing a game on Steam. My game is a mocap sandbox tool for creating full avatar recordings and has a modest community of users. It currently supports vive pro eye gaze tracking, but also I have written a IPhone app for streaming Apple's ARKit facecap data to the avatars in my game, which looks really sweet already! I would love to offer this new face capture option as a feature in the beta and final release of my game as soon as possible - I believe the beta testing community on my Discord server would be very interested in purchasing this sensor once it is supported in my game. I am very excited to test this accessory as soon as it is available and would love to become an early beta tester! Is there any way I could possibly purchase this hardware early? Or is there anyone I could contact to request a kit early? This looks amazing and I would be so grateful to finally have an alternative face capture solution to the IPhone Thank you!!

I use a I9-9900K, but I like to keep CPU loads down, how much CPU does it consume? Is it noticeable overhead? I have one more question and I can't seem to find an answer but how is the battery life on the Vive pro eye vs. the Vive pro? I'd imagine that driving arrays of IR LEDs and the extra gaze tracking camera must consume some additional battery. Are the batteries replaceable? Where can I get a larger battery?? Or where can I purchase extra batteries and chargers?? Thanks for your help!!

Hey thanks! I create motion capture with VR, I too notice that when using headtrackers instead of the HMD I feel more free, so I can completely appreciate how wireless makes things more natural. I understand there is not much available (yet), but I am creating my own software and have integrated the SDK into it. I utilize the Eye tracking feature for film production:

Thanks, I believe it's in the budget to buy a pair before 2020🍻 Do you notice any latency compared to wired?

I am looking at the wireless adapter for the Vive pro and was wondering if it will also support the eye tracking of the Vive pro eye? I was told that eye tracking is simple USB device, but I do not know if the wireless adapter will work with it. Can someone please help me figure out if the two are compatible (can we use the wireless adapter for VR and eye tracking)?

Just tried it, and indeed it works perfectly!! So I further examined my custom `SRanipal_EyeFocusSample.cs` and I found some faults. For some reason I forgot to add some lines to my script, and after adding these lines the eyelids are working very well: //These lines were missing from my custom script. else { for (int i = 0; i < (int)EyeShape.Max; ++i) { bool isBlink = ((EyeShape)i == EyeShape.Eye_Left_Blink || (EyeShape)i == EyeShape.Eye_Right_Blink); EyeWeightings[(EyeShape)i] = isBlink ? 1 : 0; } UpdateEyeShapes(EyeWeightings); return; } Apparently I was being a super noob 🤪 lol. And I am very sorry for asking so many questions. My project is now fully updated and working, and even using the latest SRanipal_V2 data! This is great! The new runtime is great! the latest SDK is great! Thank you so much for all of your kind help! Keep up the great work 😃😃😃👍 🍻

Did not work!!!!! Eyelids still sometimes get stuck partially open with all latest versions, while previous runtime version works flawlessly. I have just updated my project to 1.1.0.1SDK and am using Runtime Version 1.1.2.0 and again my character's eyelids are getting stuck half open! I now have to down-grade once again to RUNTIME 1.1.0.1. Furthermore I must still request all users also downgrade their runtimes otherwise my game looks horrible. Why is the 1.1.2.0 runtime so awful?? Am I doing something wrong here? Where is 1.1.2.0 SDK??? Will this ever be fixed?