[Can't install Intel WiGig]

I just fixed the problem. What I tried:

 

reinstall steam and steamVR several tiems. 

tested the card with 4 different PICe slots. 

Deleted all "wigig" entries from my registry.  

tried to install the driver (in C:\Program Files\VIVE Wireless\IntelWiGig) in a comapatibility mode 

 

None of them worked.

 

I ran "Run compatitiblility trubleshooter"  -> "test the program". With this, I was able to install the driver. After this, I ran the ViveWirelessSetup and everything is working fine now. 

 

 

 

 

[Can't install Intel WiGig]

I have the same problem. VIVE support is totally useless they even don't know abou this issue at all.

 

Me:12:05 PM

Cannot install Wigig 

 

Nathalie C. :12:06 PM

Hello, thank you for contacting Vive technical support. I’ll be more than glad to assist you today. 

 

Nathalie C. :12:06 PM

How may I help you? 

Me:12:06 PM

hi I have a problem with WiGig. I cannot install the driver. 

Nathalie C. :12:06 PM

Can you please be more specific? 

Me:12:07 PM

when I install the vivewireless setup file, it shows an errro with installing wigig. 

Me:12:07 PM

Fial to install intel WiGig 

Me:12:07 PM

*fail 

 

Nathalie C. :12:08 PM

I understand. Have you tried with another PCIe slot? 

 

Me:12:08 PM

3 different slots 

 

Nathalie C. :12:09 PM

Still the same? 

 

Me:12:09 PM

yes 

 

Nathalie C. :12:11 PM

Okay, one last question. When and where did you buy the wireless adapter? 

 

Nathalie C. :12:11 PM

Okay, one last question. When and where did you buy the wireless adapter? 

 

Me:12:11 PM

a week ago? from Connection (prev. govconnection) 

 

Nathalie C. :12:13 PM

I understand. Basically, it is not recognizing the WiGig card since it seems to be defective. I advise you to contact the seller and ask for a return or replacement since the WiGig card is pretty much damaged. 

 

Me:12:13 PM

seriously? 

 

Me:12:13 PM

It comes with the original box never opened. 

 

Nathalie C. :12:14 PM

Still, the WiGig card is defective, otherwise, it should have worked with another slot. 

 

Me:12:15 PM

And it looks like a common problem when I searched about this. Someone just reinstalled Windows and it fixed the issue. Are you guys aware of this problem? 

Nathalie C. :12:16 PM

Personally, this is the first case I get. However, I'll make a follow-up on this to see if there are other customers who have contacted us with the same issue. 

 

Nathalie C. :12:17 PM

Also, if a Windows fresh install seems to work with this, you can follow this link site to know how to do so. https://www.microsoft.com/en-us/software-download/windows10startfresh 

 

Me:12:17 PM

http://community.viveport.com/t5/Technical-Support/Can-t-install-Intel-WiGig/m-p/23419 

Nathalie C. :12:18 PM

Thanks for that. Since it's something from the Community, I'll pass over this information here to make sure to find a solution for this in the future. 

 

Me:

I bought two kits and you are saying both cards are defective....interesting. 

Nathalie C. :12:21 PM

Well, it's either the wireless adapter or the PC. 

 

Nathalie C. :12:22 PM

You can try the Windows fresh install and if not, then please try with another PC Wireless Adapter compatible