isaac__
-
Posts
4 -
Joined
-
Last visited
Content Type
Profiles
Forums
Gallery
Blogs
Events
Store
Downloads
Posts posted by isaac__
-
-
I have the same problem. VIVE support is totally useless they even don't know abou this issue at all.
Me:12:05 PMCannot install WigigNathalie C. :12:06 PMHello, thank you for contacting Vive technical support. I’ll be more than glad to assist you today.Nathalie C. :12:06 PMHow may I help you?
Me:12:06 PMhi I have a problem with WiGig. I cannot install the driver.Nathalie C. :12:06 PMCan you please be more specific?
Me:12:07 PMwhen I install the vivewireless setup file, it shows an errro with installing wigig.Me:12:07 PMFial to install intel WiGigMe:12:07 PM*failNathalie C. :12:08 PMI understand. Have you tried with another PCIe slot?Me:12:08 PM3 different slotsNathalie C. :12:09 PMStill the same?Me:12:09 PMyesNathalie C. :12:11 PMOkay, one last question. When and where did you buy the wireless adapter?Nathalie C. :12:11 PMOkay, one last question. When and where did you buy the wireless adapter?Me:12:11 PMa week ago? from Connection (prev. govconnection)Nathalie C. :12:13 PMI understand. Basically, it is not recognizing the WiGig card since it seems to be defective. I advise you to contact the seller and ask for a return or replacement since the WiGig card is pretty much damaged.Me:12:13 PMseriously?Me:12:13 PMIt comes with the original box never opened.Nathalie C. :12:14 PMStill, the WiGig card is defective, otherwise, it should have worked with another slot.Me:12:15 PMAnd it looks like a common problem when I searched about this. Someone just reinstalled Windows and it fixed the issue. Are you guys aware of this problem?Nathalie C. :12:16 PMPersonally, this is the first case I get. However, I'll make a follow-up on this to see if there are other customers who have contacted us with the same issue.Nathalie C. :12:17 PMAlso, if a Windows fresh install seems to work with this, you can follow this link site to know how to do so. https://www.microsoft.com/en-us/software-download/windows10startfreshNathalie C. :12:18 PMThanks for that. Since it's something from the Community, I'll pass over this information here to make sure to find a solution for this in the future.Me:I bought two kits and you are saying both cards are defective....interesting.Nathalie C. :12:21 PMWell, it's either the wireless adapter or the PC.Nathalie C. :12:22 PMYou can try the Windows fresh install and if not, then please try with another PC Wireless Adapter compatible
Can't install Intel WiGig
in VIVE & VIVE Pro
Posted
I just fixed the problem. What I tried:
reinstall steam and steamVR several tiems.
tested the card with 4 different PICe slots.
Deleted all "wigig" entries from my registry.
tried to install the driver (in C:\Program Files\VIVE Wireless\IntelWiGig) in a comapatibility mode
None of them worked.
I ran "Run compatitiblility trubleshooter" -> "test the program". With this, I was able to install the driver. After this, I ran the ViveWirelessSetup and everything is working fine now.