My other base station was hit by the "blinking red light" internal error and I contacted customer support about it, thinking that it would be covered by warranty since I purchased my Vive in December 2017. To my surprise, customer support told me that HTC offers only 1 year warranty for standard Vive and my warranty period has expired on 13/03/2019. I tried telling them that since I recide in EU and HTC is clearly operating in the EU zone (since I purchaced my VIVE straight from HTC and it was shipped to me from Ireland IIRC), the company has to comply to EU law, which clearly states that the consumer has "a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods". After this, the customer support stopped answering my messages alltogether.
I was wondering whether someone here would be able to help me with this, or should I contact my local European Consumer Centre?