Hello
Our client wanted to rebuild his PC with new parts and went from 6700k+z170 combo to 9900k+z390 combo.
New PC motherboard does not detect PCIe card at all, neither in BIOS nor in Windows Device Manager.
We have been able to verify that adapter in fact works perfectly fine in old Z170+6700k PC so at first we told ourselves this is motherboard related issue. Then we tried other Z390 motherboards from MSI, Asus, Asrock aswell as Z370, B360, H310, basically everything that can more or less run 9900k CPU (we are running system integrator business so we have huge stock of new PC components). Also, we tried with B250 board and again - it worked fine, instantly detected.
Our assumption is that Vive WiGig adapter (or specific model we own) is not compatible with Intel 8-9gen motherboards and processors.
Adapter in question model: CCAH18LP2120T4 / 2Q4L500
S/N: 4HBA188Z000933 (MY 2018/08)
Motherboard: MSI MEG Z390 ACE
Any suggestions or help would be greatly appreciated
Greetings from Lithuania 🙂