[SRanipal Getting Started Steps]

On 5/10/2021 at 12:24 PM, nickie123 said:

hi so I am new to eye tracking with SRanipal and I currently have two desktops computer 1 and 2, My first install and setup of SRanipal runtime on computer 1 did not work, at that time I did not use uninstall reg tool for the sranipal files, I went on to manually remove files from the file explorer. I have tried finding and remove all files installed by the SRanipal installer and reinstalling SRanipal runtime, but no matter what I do i will always get this error afterwards  

 

After this recurring issue I decided to install the samesetup on my other computer and it work so I continued on with my second computer. Now I just want to know if there is a way to get it to work on computer 1 again. 

 

Also while performing my first install of SRanpial runtime i was following this guide https://vr.tobii.com/sdk/develop/unity/getting-started/vive-pro-eye/. 

I also did install the VIVE setup software and uninstalled it a few times properly, I am not sure if that might be the issue too because when i was uninstalling the software setup it mention something about being unable to uninstall the SRranipal service...

@CorvusNow I have same problem while installing VIVE_SRanipalInstaller_1.3.2.0. Could anyone give me a clear solution except wiping out the computer? It's too late to wiping out the computer.