i did that,but i get the same old story everytime.
This is what they say everytime: Regarding your inquiry, we are still waiting for updates and we have also raised a reminder to our escalation team so once they reply back to us, we will send it to you immediately.
But they got prove from my bank account etc that its payed etc..
Its almost two weeks and i still dont got my money back,also the preorder is almost ended so i dont be in time again to preorder it again if my money isnt back on my account..