[Focus 3 eye tracker not working properly]

On 5/3/2023 at 4:55 AM, houb3 said:

did you use Sranipal for the Vive Focus 3 add-on eye tracker? Im trying too, but it always raises sranipal v2 CONNECTION_FAILED. Would be super helpful to hear how you fixed it.

 

The program that I was using didn't support the newer sranipal installation. I had to use the sranipal installation from the steam installation of vive console

[Vive Business Streaming -1073740791 : Unknown Error // Help needed]

19 hours ago, C.T. said:

Got it. 
Try uninstall and delete everything from this folder C:\Program Files\VIVE Business Streaming\
Then install the VBS once again, some how the server crashed for unknown issues. 

If this doesn't work, please submit a ticket to me. you can just write for C.T. forum TKDoggo in the description, so that I can find it faster. 
I'll get back to you as soon as I receive it. 

Uninstalling the program deletes the folder, I also tried deleting the folder and reinstalling the program and still have the same issue. I assume you mean submitting a ticket through vbs so that is what I did, putting "for C.T. forum TKDoggo" in the description.

Thanks

[Vive Business Streaming -1073740791 : Unknown Error // Help needed]

12 hours ago, Fabian95 said:

Hey TKDoggo,

Did you also try to factory reset the Focus itself ?

 

Yes, even switching to basic to beta and so forth

8 hours ago, C.T. said:

What's the VBS version you currently have?

I assume the latest one is installed when the program is reinstalled, I have no control over what version is being used.

[Vive Business Streaming -1073740791 : Unknown Error // Help needed]

So after months of waiting to use the new focus 3 with steam vr, I have been unable to use it because it keeps giving me this unknown error. My first issue is I was not able to click the gear to open the settings window, and after 30 back and forth emails I was told to revert the beta, now I am only getting this error no matter what I do, Ive reinstalled windows, reinstalled steam, vbs, everything and have no idea what is wrong. I've spent too much money on the focus 3 and I'm unable to use it, I bought the headset and all the accessories almost a year ago and have not been able to use it since. I would like to use the headset or have it refunded.

[Focus 3 eye tracker not working properly]

Issue fixed sorry

[Focus 3 eye tracker not working properly]

Recently bought the focus 3 with face and eye tracking. I use the latest vive business streaming. Face and eye tracking does work with Sranipal BUT eyes do not blink and any sort of eyelid movement is not detected. I'm not sure what the issue is and I contacted vive and they haven't responded to my issue in days but seemed interesting in the problem.