I've been having issues with updating the firmware too and so far support has proved to be useless. I think there's something wrong with the installer?
I run Ventura 13.0.1 and have been trying for days with the same results. This is what happens in Terminal when I try to update? I feel like either I'm doing one little thing very wrong or there's something wrong with the file itself.
VIVEFLOW_Mac\ \(1\)/VIVEFlow.sh
Enter Download Mode
VIVEFLOW_Mac (1)/VIVEFlow.sh: line 7: ./adb: No such file or directory
set battery level check
VIVEFLOW_Mac (1)/VIVEFlow.sh: line 10: ./htc_fastboot: No such file or directory
Enter RUU
VIVEFLOW_Mac (1)/VIVEFlow.sh: line 12: ./htc_fastboot: No such file or directory
Flash Partial Finished
set battery level check
VIVEFLOW_Mac (1)/VIVEFlow.sh: line 15: ./htc_fastboot: No such file or directory
Flash Signed
VIVEFLOW_Mac (1)/VIVEFlow.sh: line 17: ./htc_fastboot: No such file or directory
Updated VIVEFlow FW Finished.
VIVEFLOW_Mac (1)/VIVEFlow.sh: line 19: ./htc_fastboot: No such file or directory
Reboot VIVE Flow and enjoy your journal.
VIVEFLOW_Mac (1)/VIVEFlow.sh: line 21: pause: command not found
Please Press Any Keys To Close WIndows.