Hello HTC Developer Support Team,
Recently, I have issue with my HTC U11 that suddenly cannot connect to Wifi and telco data connection. After restart, phone stop at HTC logo and boot into bootloader. I am trying to do recovery on my phone. I have lost all my data and apps after proceed to wipe/clear because cannot used. Reboot phone many times, screen appear as attached with URL link to photo. I hope that someone from HTCDev to response and assist me to fix this by providing me the unlock code for my last option to repair on my own.
https://1drv.ms/f/s!AivECTc_c3KohOpXWqFVnZrfSp_xsQ?e=JunM37
https://photos.app.goo.gl/VK2CLqX8eWBP9XbV7
Any help would be greatly appreciated.
Thank you.
Hi @VIVE_chengnay, Okay. Is there any other way to liaise with the HTCDev Support team (e.g via email support or whatsapp messaging, instead of waiting to resolving the issue) This obtaining only to get my bootloader unlock, in order to proceed firmware update. https://photos.app.goo.gl/Tdf8D8Dh4Gy5DCdt9 Thanks.