CTDI Romania, HTC.

[GAMEDRIX]

It's a lazy and unreliable company for repairs.
They received my vive pro 2 twice, first time they received it and marked no issues found when there was and the second time they fixed the issue but they managed to break the tracking of the headset. So it has pretty bad quality control. How can you even "fix" something without getting it tested afterwards ?
It's pretty much a junky area with unexperienced employees which are just doing things blindly. Replacing parts doesn't make you a technician, repairing does.
I thankfully got a replacement with my retailer. I reported the company as well as HTC and they SHOULD beware of this, because it's unprofessional ,lacks competence and maybe even seriousness.