Viveport update causes BSOD

[CaptainKoloth]

I tried installing the Viveport update today on Windows 10. I immediately got a BSOD and a message saying I had a SYSTEM_SERVICE_EXCEPTION and the failure was in win32kfull.sys. It won't let me use it without updating so my paid subscription is now unusable.

[Synthesis]

Can you uninstall and reinstall the entire software package? Or have you tried that already?

 

Thanks,

-John C

[CaptainKoloth]

Uninstalled and reinstalled three times.

[Synthesis]

You may want to go through windows update and run a chkdsk. It sounds like a sys file may have been corrupted. If you can do a system restore to an earlier point, try that as well. Are you using any anti-virus programs?

Thank you,

-John C

[CaptainKoloth]

Did that, found no problems. I run Norton. The problem only occurs when I try to run the Viveport update. Norton did not flag anything.