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SRanipal won't start

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I got the facial tracker yesterday and I wasn't able to do anything with it since. The SRanipal program doesn't seem to work. Not sure if it's crashing or just not launching at all, but it is quite frustrating. I have tried restarting my computer, uninstalling the program and reinstalling it and other stuff I've seen suggested on these forums. Nothing worked. If anyone knows how to fix this, I would greatly appreciate any suggestions.

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