DarkVoice Posted June 13, 2017 Share Posted June 13, 2017 When I launch Steam VR i get a message saying "viveport://launchviveport Application not found". Have reinstalled several times and had Vive toubleshoot this over many days. What do I do now? Link to comment Share on other sites More sharing options...
Synthesis Posted June 13, 2017 Share Posted June 13, 2017 Are you launching from Vive or from Steam? Thanks, -John C Link to comment Share on other sites More sharing options...
DarkVoice Posted June 14, 2017 Author Share Posted June 14, 2017 I can't launch it from Vive because it will not successfully install. When I open Steam VR I get a dialog box that says: This is as far as I can get. I've had the online support people reinstall Vive and Steam several times, to no avail. This started happening after I did the Windows 10 creative update. Link to comment Share on other sites More sharing options...
DarkVoice Posted June 17, 2017 Author Share Posted June 17, 2017 Just wanted you to know that I found the problem this evening here in the forum. The issue is that when you uninstall the Vive software, there is a hidden file folder that doesn't get deleted that was causing the reinstall to not work properly. You have to go into C:\ProgramData (it' s a hidden file in Windows, so you have to make sure that you make hidden files visible), and rename or delete the HTC file folder. Then you can run a new install and Viveport works fine. If for any reason an uninstall is necessary, this is a step that will need to be performed as part of a troubleshoot. Link to comment Share on other sites More sharing options...
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