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Vive Pro USB connection not working


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So I try to run setup and I get to the page that looks for connections and it finds the displayport but not the USB.

If I look at the device manager when I plug in the USB cable I hear the sound of a device being plugged in but see nothing about drivers being installed and in the device manager a "Generic USB HUB" and "Generic SuperSpeed USB Hub" are added to the list.

I have tried all the searchable guides that includes:

-Restarting the link box

-Using the developer menu in StreamVR to delete all drivers

-Trying a new USB cable

-Trying a new USB port

-Restarting the computer

-Reinstalling Viveport

I tried it on my laptop as well and the same thing occurs. Any ideas?

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  • 3 months later...

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