Vive Business Console : Process error

[NQB]

Hello,

 

I would like to know if this error occured to someone else and how to get throug ?

The HeadMountedDisplay fails to connect to the ViveBusinessConsole and loops between "Connecting", "Process error"...

I only got once "Ready" as it should be but for 5 seconds and it looped again.

 

This prevents me from creating a map with the headset, moreover I cannot select the LBE option within the HMD.

I will try a completely new installation from the ViveManagementSystem, but with not a lot of hope at this stage, I have already reinstalled a couple of time the "key" and "RichuImage".

 

Best regards,

NQB

 

[sebastian_holocafe]

We've observed this before as well. You may want to check if it's related to this issue, that solved it for us:

 

[Villette Virtual]

On 1/25/2023 at 6:06 PM, NQB said:

Hello,

 

I would like to know if this error occured to someone else and how to get throug ?

The HeadMountedDisplay fails to connect to the ViveBusinessConsole and loops between "Connecting", "Process error"...

I only got once "Ready" as it should be but for 5 seconds and it looped again.

 

This prevents me from creating a map with the headset, moreover I cannot select the LBE option within the HMD.

I will try a completely new installation from the ViveManagementSystem, but with not a lot of hope at this stage, I have already reinstalled a couple of time the "key" and "RichuImage".

 

Best regards,

NQB

 

Did you succeed in solving your problem I have exactly the same problem, if you succeeded can you share with me the solution to the problem.

Thanks,