Cosmos get code 001 how can i do???

[vanontip]

Hi I get code 001 and software can not detecting USB
How can I do?

 

 

[Alex_HTC]

@vanontip 
Howdy!

At quick glance - it looks like you have an old version of the vive console (the current one is 2.1.23.2 and the version in your screenshot is much lower at 2.0.23.2) - try updating the "vive console" software

Either here https://www.vive.com/us/setup/pc-vr/ or through steam here https://store.steampowered.com/app/1635730/VIVE_Console_for_SteamVR/


USB issues can be tricky to diagnose but can frequently be figured out with some trial and error. In the worst cases, adding an external pci card for usb connectivity has solved anything outside of normal bugs - ie an old 'haunted' machine that i had once.

Our official docs for this seem to be at https://www.vive.com/us/support/vive/category_howto/headset-not-detected-due-to-usb-issue.html

My shorthand for issues i've seen are:
Make sure you're using the supplied cables - as there are different usb specs now that can be difficult to tell apart as a user. Using the provided cables can ensure that you don't run into this issue.
Plug into different usb ports on your computer
Reboot and make sure all of the software components are up to date (including windows/display drivers as well as steamvr and vive console)

In the worst case, there are some techniques described by users in threads like this:
https://www.reddit.com/r/Vive/comments/767coj/my_computer_cant_seem_to_find_the_htc_vive_usb/
and articles like this:

https://www.drivethelife.com/htc-vive-usb-errors-and-troubleshooting/

  Thanks,
Alex