manninosi Posted July 12, 2017 Share Posted July 12, 2017 Did anyone else place a VIVE order during the steam sale? I placed mine a little over a week ago and have not recieved any information about shipping or when to expect a notificaiton. Seeing if anyone else was also experiencing a delay in shipping. Link to comment Share on other sites More sharing options...
Synthesis Posted July 12, 2017 Share Posted July 12, 2017 Pm me your order number and I'll look it up for you.Thanks, -John C Link to comment Share on other sites More sharing options...
EdoCereza Posted July 13, 2017 Share Posted July 13, 2017 Same here... ordered on July 4th and haven't received any shipment confirmation yet. Talked to 2 customer service reps and both said everything is ok with my order.. doesn't feel like it though. Link to comment Share on other sites More sharing options...
Triple12 Posted July 13, 2017 Share Posted July 13, 2017 I got the same problem. Ordered on July 3th and didn't get a shipping confirmation. I tried to get in touch with support by email, facebook and a private message, but didn't get any responce yet. Link to comment Share on other sites More sharing options...
manninosi Posted July 14, 2017 Author Share Posted July 14, 2017 Spoke with VIVE staff right after I posted this, said it should be shipped by yesterday. Still haven't had any update. At least others are have a similar issue. Link to comment Share on other sites More sharing options...
Synthesis Posted July 14, 2017 Share Posted July 14, 2017 I just checked on this today.Orders should be going out. If you can PM me your order numbers with key phrase "Shipping Information" I'll check your individual statuses.Thanks for your patience, -John C Link to comment Share on other sites More sharing options...
manninosi Posted July 14, 2017 Author Share Posted July 14, 2017 Just got a shipping confirmation email! Thanks for the update! -Mitch Link to comment Share on other sites More sharing options...
Synthesis Posted July 14, 2017 Share Posted July 14, 2017 Okay, great!Thanks, -John C Link to comment Share on other sites More sharing options...
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