selendion Posted July 13, 2017 Posted July 13, 2017 Everytime I try to install any game from viveport I get a server error or internal error. Anyone ever had this problem before?
Rhiannon Posted July 13, 2017 Posted July 13, 2017 , What happens just before you get "Internal Error" and what happens just before you get "Server Error"?
selendion Posted July 13, 2017 Author Posted July 13, 2017 I start the downlad, the percent wil pop up at 0% and then I get one of those errors.
Synthesis Posted July 13, 2017 Posted July 13, 2017 What Anti-virus are you running? Make sure it's not blocking Viveport.Thank you, -John C
selendion Posted July 13, 2017 Author Posted July 13, 2017 Immunet 5, and ive looked up how to disable it and tried downlading games but I still get the same message. Ive even uninstalled it and tried but i dtill get the same notifications.
Synthesis Posted July 13, 2017 Posted July 13, 2017 Can you post a screenshot of what you're seeing so we can better understand?Thanks, -John C
Synthesis Posted July 14, 2017 Posted July 14, 2017 Head over here and take a look: https://community.viveport.com/t5/Technical-Support/How-to-Update-the-Viveport-Client-When-Troubleshooting/td-p/9527Thank you, -John C
selendion Posted July 14, 2017 Author Posted July 14, 2017 My viveport is in the current version 1060
Synthesis Posted July 14, 2017 Posted July 14, 2017 Okay, go under settings and the Help section and choose "Troubleshooting" follow the instructions there. Thank you, -John C
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