"Internal Error" and "Server Error"

[selendion]

Everytime I try to install any game from viveport I get a server error or internal error.

Anyone ever had this problem before?

[Rhiannon]

,

 

What happens just before you get "Internal Error" and what happens just before you get "Server Error"?

 

[selendion]

I start the downlad, the percent wil pop up at 0% and then I get one of those errors.

[Synthesis]

 

What Anti-virus are you running? Make sure it's not blocking Viveport.

Thank you,

-John C

[selendion]

Immunet 5, and ive looked up how to disable it and tried downlading games but I still get the same message. Ive even uninstalled it and tried but i dtill get the same notifications.

[Synthesis]

Can you post a screenshot of what you're seeing so we can better understand?

Thanks,

-John C

[selendion]

This is one of the errors.

[Synthesis]

Head over here and take a look: https://community.viveport.com/t5/Technical-Support/How-to-Update-the-Viveport-Client-When-Troubleshooting/td-p/9527

Thank you,

-John C

[selendion]

My viveport is in the current version 1060

[Synthesis]

Okay, go under settings and the Help section and choose "Troubleshooting" follow the instructions there.

 

Thank you,

-John C