decizion Posted July 19, 2017 Share Posted July 19, 2017 Just started my free trial yesterday & downloaded the free games, none of them work. I tried to launch through viveport in steam, vive desktop app, from the exe in game folders, NOTHING works ! When i try to launch them games i end up with an error message saying cannot start app or even worst it freeze up my computer like it does not respond anymore, had to hard reboot 4 times already. No problems with steam vr games. I really start to have a headache because of that & already cancelled my subscribtion as you can imagine. Any way to fix this mess ? Link to comment Share on other sites More sharing options...
Synthesis Posted July 19, 2017 Share Posted July 19, 2017 Do you recall specifically what the error was? Can you get other games to work? (Not the subscription ones)Also, make sure you check your anti-virus or other security programs.Thanks, -John C Link to comment Share on other sites More sharing options...
knight1988 Posted August 28, 2017 Share Posted August 28, 2017 I'm having the same issue. I've played 5 or so steam games without any issues, but when i try any of the viveport games it locks up my compter. I havent seen any error messages. Link to comment Share on other sites More sharing options...
Synthesis Posted August 29, 2017 Share Posted August 29, 2017 Make sure you have disabled your anti-virus and test to see if it runs again. Kaspersky is especially bad at letting Vive software work correctly.Thanks, -John C Link to comment Share on other sites More sharing options...
knight1988 Posted August 29, 2017 Share Posted August 29, 2017 Currently I do not run any anti-virus programs other than the base windows defender. I did try disabling windows defender, but viveport games still lockup my computer. Link to comment Share on other sites More sharing options...
Synthesis Posted August 29, 2017 Share Posted August 29, 2017 Check in settings and see where your viveport library is located (What the path is) and make sure that matches up with what's actually there. Check disk space to while you're at it.What version of Vive software are you running?Thanks, -John C Link to comment Share on other sites More sharing options...
knight1988 Posted September 1, 2017 Share Posted September 1, 2017 Version 1.1.1 (r47) File Path - c:\ProgramData\HTC\Vive (Found installed games here) 27.3 GB of free space left on my 256 GB SSD Video Card - GTX 970 CPU - i5-6600k RAM - 16 GB Games that are crashing my computer - Everest VR, TheBlu(suggests a GTX 980) and Tilt brush Games that work - Richie's Plank Experience and Nikola Tesla The crashes seem to start with steam then it slowly spreads to the rest of my applications. Link to comment Share on other sites More sharing options...
Synthesis Posted September 1, 2017 Share Posted September 1, 2017 Wait, Steam games are crashing your computer as well? When you launch from Steam? -John C Link to comment Share on other sites More sharing options...
knight1988 Posted September 2, 2017 Share Posted September 2, 2017 No, only games that have been installed through Vive. I've installed and played 10-15 games through Steam without issue. I've even played a few Oculus games with Revive. Also, I was able to recreate the crash with two different vive chat agents. I have the transcripts if you think those might be usefule. Link to comment Share on other sites More sharing options...
knight1988 Posted September 4, 2017 Share Posted September 4, 2017 Issue Fixed. I forgot I was signed up to be apart of the windows insider program. After a fresh windows 10 installation everything worked properly. Link to comment Share on other sites More sharing options...
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