Focus3 with Ultimate tracker - stuttering in PC VR streaming session

[Gabor_Infinit]

As soon as I connect an Ultimate tracker to the Focus3 headset, the streaming performance indicator in Vive Business Streaming becames red, SteamVR's lobby starts stuttering. When I start a VR application SteamVR shows good refresh rate, but in the headset it is unusably slow. As soon as I switch off the tracker, VBS indicator becomes green and moving in SteamVR lobby is smooth.

I use 5Ghz Wifi connection, tested with two different routers. Tested with different bitrate and transmission settings in VBS with no success.

Please advice how to setup Ultimate tracker with Focus3 to use it for PC VR streaming. 

[VIVE_chengnay]

Hi @Gabor_Infinit,

Could you help to try streaming by USB cable?

Will the stuttering problem resolved?

[Gabor_Infinit]

Hi @VIVE_chengnay,

I tested using USB cable for streaming and it solves the problem, however it is not an option for us. 

Is it possible that this problem is router type dependent?

Has anyone tried Focus 3 and Ultimate tracker for PC VR Streaming with success?

[VIVE_chengnay]

Hi @Gabor_Infinit,

Have you ever tried this?

https://business.vive.com/us/support/vbs/category_howto/streaming-is-not-smooth-when-using-vive-ultimate-tracker.html

[Gabor_Infinit]

Hi @VIVE_chengnay,

Thank you for the tip, I tested 5GHz network on two different routers. I will check the router's DFS option and let you know the result.

[noobsVR]

without the trackers, we have found that 6e signal performs much better when streaming to the Focus 3 - are there plans to fix/improve performance while using 6e/ultimate trackers?  or is it a hardware issue that makes the trackers just flat out incompatible with 6e?

[VIVE_chengnay]

Hi @noobsVR,

Vive Ultimate tracker does not support 6e.

It only supports 5 GHz Wi-Fi.

[Gabor_Infinit]

Hi @VIVE_chengnay,

I configured our WiFi 6 (5GHz) router to use non-DFS channels, and the streaming became smooth!