After Focus 3 Software upgrade, app icon/image is no longer displayed on VIVE popup menu

[GoranW]

@Tony PH Lin Thank you, that's good news. Keep me posted on the next FOTA release with the fix.

Also, could you post a screenshot showing an example of what we can expect to see in the VIVE popup menu, given an icon/image we setup in Unity?

Is the larger image in VIVE menu really just for "stock" apps? For example, the "Open Brush" application has a large image shown there - is that considered a "stock" app as well?

Edited April 10 by GoranW

[VIVE_chengnay]

Hi @GoranW,

From my testing, I got below result for downloading Store app (3dvista VR).

As you can see current app displayed on the LEFT is the thumbnail image.

If app built from Unity, by default it will be the one on the bottom right image.

Below is another example which I showed you previously by using the Default icon.

"Open Brush" is also considered as "Stock apps".

[GoranW]

@VIVE_chengnayThanks, that's clarifying!

However, when we are installing our app from VIVE DMS as Corporate Content, I hope/assume that the following image (uploaded to the DMS portal) will be used instead of the "Default icon" from Unity?

Main thumbnail*

Format: PNG/JPG
Size: 316 px W x 178 px H

[VIVE_chengnay]

Hi @GoranW,

Main thumbnail will have higher priority to display in Library and Vive Menu current and recent app.

For now, your app downloaded from DMS is displaying correct thumbnail image in Library, am I right?

[GoranW]

@VIVE_chengnay I see - so the bug/issue that will be fixed in next FOTA is not only that Unity "Default icon" does not appear in VIVE menu, but also that the "Main thumbnail" does not appear in VIVE menu (it appears only in Library)?

Edited April 10 by GoranW

[VIVE_chengnay]

Hi @GoranW,

Yes, that bug/issue just mess up everything display in VIVE Menu.

Sorry for the inconvenience.

[GoranW]

@VIVE_chengnay Any update on when the fix for this issue will be released? (Would like an estimate for our internal planning...)

[Tony PH Lin]

@GoranW, I've sent you PM to learn more about your use case and how we can do a proper release plan accordingly.

Thanks.

 

[GoranW]

It seems the fix for this issue has now been released, in this update:
https://business.vive.com/release-notes/vive-focus-3/vive-focus-3-software-60999972/
 

[GoranW]

@VIVE_chengnay - Thank you, I now get one of my own images from VIVE DMS to show up in the VIVE System menu - it seems to be the "Main thumbnail" (316 x 178) image. (NOTE: that resolution is a bit too low to look good there...)

However, it gets confusing once I try replacing the image. I tried replacing all the images for my app on the VIVE DMS Content page, and while the Main thumbnail was quickly refreshed in Library on the Focus 3 (without reinstall or anything like that), the VIVE System menu still seems to retain one of the older images? Is it only when replacing the APK that the system menu thumbnail gets updated, perhaps? And in that case, is there any way to get a more hi-res image than the 316 x 178 size?