Dead Vive controller

[Buruberii]

Two days ago i Played the game Vtol VR oon steam and one of my controllers lost power. so i set it to charged and wathced a movie. so when i got back i saw the white light as if it was fully charged. but as soon as i unplugged it. the red blinking light started. i can use the controller for 30 ish sec before it looses it's power. is there an easy fix to this or am i doomed to buy a new one of send it to repair?

[HackPerception]

How old is the controller? You may have a defective controller/battery. Have you charged the controller with adapters/cables other than the ones originally supplied with the Vive? 

[Buruberii]

the controllers is less then a year old i got them in january/febuary 2017. and i have only use cables that was in the package for the controllers

[Synthesis]

 

That does sound like there's something wrong with the controller. Have you contacted our support chat?

Thanks,

-John C

[Buruberii]

i think i did something like that yeah. but i havent heard anything from it so might not have. 

[Buruberii]

I think i did something like that yeah. but i havent heard anything from it so might not have. 

[Synthesis]

If you PM me your name and email address I can look it up and see if anything was done.

Thanks,

-John C