Vive bundle code issues

[Atomo]

I finally decided to redeem some games by using my Vive bundle code. I redeemed the games by using the web browser, and it worked. I then went to my library to check out my new games, but I could not see them. I opened the Vive app on my computer thinking it would show there, but it did not show any new games.

 

so my question is how do I find the games I got through my Vive code? 

[CoryCheng]

 Hi 

 

Could you go and log in here: https://www.htcsense.com/troubleshooting

and PM me your account ID so I could check for you.  

 

Cory.C

[CoryCheng]

Hi 

 

Did you recieve an email with content redeem codes?

There are two types of codes: Bundle code, and Content redeem codes.  

Bundle codes generates several redeem codes.  

You need enter your redeem codes here:

 

 

Let me know if that helps.

 

Cory.C

[Atomo]

I got my content bundle code in the same package as my Vive not through email.   

I tried redeeming my content by doing what you told me but it says invalid code. 

[Atomo]

I got my content bundle code in the same package as my Vive not through email.   

I tried redeeming my content by doing what you told me but it says invalid code. 

[Synthesis]

 

Bundle codes are region specific. If you bought in the US, you need to be on the US portion of the website. Any other region will not work. If you're getting an error, please provide a screenshot of the error.

Thanks,

-John C