Virtualsweden Posted November 3, 2017 Posted November 3, 2017 After approx 3 weeks it failed for the first time. The left side un-screwed itself. Managed to fix that by myself. But know after an additional 3 months and not much use the left side is starting to fall apart. Something inside the hinge are broken. See this video.
Synthesis Posted November 3, 2017 Posted November 3, 2017 I'm sorry to hear you had trouble with the Deluxe Audio Strap. If you're willing to let me, I'd be happy to help. I haven't seen this happen before, so I'm a bit surprised but I think we can get this fixed. Is that a standard consumer Vive or a Vive Pre? Have you contacted support to submit an RMA ticket? If so, could you please PM me the number so I could investigate? Thank you, -John C
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