Contact support

[Honeybloom]

Does anyone pick up customer support emails...?

I've been waiting 24 hours without so much as a "we got your email, we'll contact you directly" type response. It's more infuriating hearing nothing.

I'm already annoyed that this is the second serious hardware problem I've had in less that a year. First headset, now base unit.

Not good HTC vive...

[Synthesis]

 

Were you unable to reach us via Live Chat? Regardless, I'd be happy to help you with your situation. Can you please PM me here and explain your situation? I'll also need to know what country you are in and where you bought your Vive.

Thanks,

-John C