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Problem redeeming code - Steam account maybe the cause?


Marneus

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Early today I bought the HTC Vive (yay!) and I also bought Front Defense. I'm trying to redeem the code following the instructions on the e-mail, but it says code invalid.


I've noted that this maybe because I used my Steam account as loging method (I did not want to have yet another account to memorize).

 

Is there any solution or way to redeem my code?

 

Thanks!

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Hi. Yes, I'm using the VIVE app.

 

When I bought the HTC VIVE Black Friday bundle (EU) AND Front Defense (at 4,99€) I got an invoice with 2 redeem codes. One for the bundle software (Fallout 4, Doom VR, and the Google Brush) and the other for Front Defense.

 

When I bought all that, instead of making a new HTC account I used my already existing Steam account.

 

When I try to redeem any of the codes using the VIVE app, I get this message:

 

 

 

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I've received the HTC Vive + Audio pack this morning, wich is very comendable. However, there was no activation code for neither Front Defense or for the Doom VR, Fallout 4 and Google Tilt Brush pack. So I only have the ones that came in the e-mail and that both the VIVE app and the VIVE webpages say that they are invalid. I just tried again. Could I get a solution, please?

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OK, there was indeed a code inside the box, at the very bottom, my fault. With that code, wich was very different from the one in the e-mail I got, I could redeem the bundle (Fallout, Doom and Google Brush). I used the VIVE app, where it not worked, but I followed the 10 digit link at the bottom and after playing guesss what's a traffic signal for a minute I was able to redeem my bundle.

 

I still miss Front Defense, wich I've ended buying again in Steam.

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