Tulim Posted December 11, 2017 Share Posted December 11, 2017 I sent my base station in for repair on 6/26/17. Got a ticket number and everything. It went through the whole process on repair tracking until return device. The original ticket shows shipped on 7/17/17 with no tracking number or status. On the same day I received another email with a new ticket number and no updates since it's been opened. I contacted VIVE Technical Support via chat on 9/13/17 and was assured they had not lost my base station. I have not received any updates since. I am hoping to find some assistance here, getting tired of waiting. Link to comment Share on other sites More sharing options...
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