Xijamk Posted December 21, 2017 Share Posted December 21, 2017 Hi, I just bought my HTC Vive, I redeemed the 10digit code on vive.com/code, that gives me another code vía e-mail to redeem, the problem is when I try to use it, it says "The code you enter has already been redeemed" On the other hand, it says "Please enter your 16-digit content redeem code", but the code I received has 17-digit. Please help, I want my Tilt Brush. Regards, Facundo Link to comment Share on other sites More sharing options...
CoryCheng Posted December 21, 2017 Share Posted December 21, 2017 Hi I can see that you already have Tilt Brush in your VIVEPORT Library, could you restart your computer and check again? it normally takes about 30-60 mins for the app to show up. Cory.C Link to comment Share on other sites More sharing options...
Xijamk Posted December 21, 2017 Author Share Posted December 21, 2017 It's true, the Tilt Brush code auto-redeem itself when I redeem the 10-digit code. Thx! Facundo Link to comment Share on other sites More sharing options...
CourtWizard Posted December 22, 2017 Share Posted December 22, 2017 Hello, I appear to be having the same issue. When checked though, it appears my code is infact, a lot larger than 10 digits. It may be a steam code for tiltbrush. The issues being that Steam claims its a false code AND viveport says that it has already been redeemed. Please help- I too, am excited for tiltbrush. I have restarted my computer as well. Link to comment Share on other sites More sharing options...
Synthesis Posted December 22, 2017 Share Posted December 22, 2017 Please PM me with the code and I will help you.Thanks, -John C Link to comment Share on other sites More sharing options...
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