Bambi151 Posted December 26, 2017 Share Posted December 26, 2017 Hi all, I read the post that there were issues with code redeemables, but had apparently been fixed, My other half used his redeem code late last night/ this morning and he did not receive the doomvfr, only fall out, tilt brush and vive port. We have checked his spam email and there is no other email than the one received. The games were part of the black Friday bundle purchase so it should be included. Can anyone help/ advise? Link to comment Share on other sites More sharing options...
Vinc Posted December 26, 2017 Share Posted December 26, 2017 I have this problem as well Link to comment Share on other sites More sharing options...
jagibson Posted December 26, 2017 Share Posted December 26, 2017 Hello, You will need to contact UK/EU support and provide your proof of purchase. UK Chat: https://www.vive.com/uk/support/contactus/ EU Chat: https://www.vive.com/eu/support/contactus/ I believe the DoomVFR codes were only distributed during the black friday/cyber monday sales. Thank you, JohnG Link to comment Share on other sites More sharing options...
Bambi151 Posted December 27, 2017 Author Share Posted December 27, 2017 Thanks, they managed to resolve the issue for me Soph Link to comment Share on other sites More sharing options...
jagibson Posted December 27, 2017 Share Posted December 27, 2017 Great news! Link to comment Share on other sites More sharing options...
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