Beatyeah Posted January 4, 2018 Share Posted January 4, 2018 So I like to have my strap on nice and tight to keep the vive higher up on my face. This is probably the cause of my strap snapping off and breaking. Even worse, is that it isnt the strap that is broken, but rather the part that the strap connects to on the vive itself. I was wondering if anyone knows if there is some way to replace it, or fix it without me having to use some sort of adhesive. Link to comment Share on other sites More sharing options...
Synthesis Posted January 4, 2018 Share Posted January 4, 2018 It's probably a piece of plastic that snapped, right?You'll need to RMA it, more than likely. Navigate www.vive.com/us/support/contactus and use our Live Chat support. (If you're not in the US, just change the region to the correct one.)Thanks, -John C Link to comment Share on other sites More sharing options...
Beatyeah Posted January 4, 2018 Author Share Posted January 4, 2018 Bought it used on amazon, so I'm not sure an RMA would be possible. Unless if I'm wrong and lucky? Link to comment Share on other sites More sharing options...
Synthesis Posted January 4, 2018 Share Posted January 4, 2018 Okay, well RMA isn't going to work then. Can you PM me? Maybe we can figure something out.Thanks, -John C Link to comment Share on other sites More sharing options...
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