MDC1961 Posted January 14, 2018 Share Posted January 14, 2018 light is red and the error message reads not ready I have checked all the cables and cannot find the problem thanx, Martin Link to comment Share on other sites More sharing options...
ExplodingXMango Posted January 15, 2018 Share Posted January 15, 2018 Hello Martin, I suggest trying the following steps to troubleshoot and hopefully resolve your issue. • Check for driver updates • Check for OS updates (i.e. Windows update) • Prioritize your GPU settings for Steam & SteamVR to Maximum Performance • Verify the integrity of your SteamVR install • Check that your Lighthouses are set up properly and are ready for tracking • Check for updates on your components (i.e. Headset, Controlers, Lighthouses) Hopefully one of these will resolve your issue. If not you can respond here, and I or another member will try to assist you further. Link to comment Share on other sites More sharing options...
MDC1961 Posted January 22, 2018 Author Share Posted January 22, 2018 PC is having issues---Alienware rep is coming to our house to install wireless card go my Bose headphones will work but it might help my VR as well. When my bose headphones would not work ---this is about the same time the vive would not work. Link to comment Share on other sites More sharing options...
Synthesis Posted January 22, 2018 Share Posted January 22, 2018 Okay, good. Let me know what they find out.Thanks, -John C Link to comment Share on other sites More sharing options...
MDC1961 Posted January 23, 2018 Author Share Posted January 23, 2018 What can I do that I cannot use my vive for a long time?? Do I cancel or what can I do?? Thanx, Martin Link to comment Share on other sites More sharing options...
Synthesis Posted January 23, 2018 Share Posted January 23, 2018 What do you mean you can't use your Vive for a long time? I thought you said you had dell technicians helping you with the ports.Are you talking about the Viveport subscription?Thank you, -John C Link to comment Share on other sites More sharing options...
MDC1961 Posted January 23, 2018 Author Share Posted January 23, 2018 yes--the vive subscription Link to comment Share on other sites More sharing options...
Synthesis Posted January 23, 2018 Share Posted January 23, 2018 How long to do you expect to be without your computer working? Or are you planning on a trip?Thanks, -John C Link to comment Share on other sites More sharing options...
MDC1961 Posted January 25, 2018 Author Share Posted January 25, 2018 probably a month or so w/o the PC working would like to cancel my subscription if possible already it has been almost 9 days without the vive and I'm going stir crazy Link to comment Share on other sites More sharing options...
Synthesis Posted January 25, 2018 Share Posted January 25, 2018 Understandable.Here's the instructions on how to do that: https://www.vive.com/ca/support/viveport/category_howto/how-to-cancel-viveport-subscription.htmlThank you! -John C Link to comment Share on other sites More sharing options...
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