how long do base station repairs take?

[threx]

I send in a base station to be repaired over a month ago and it's still at the repair facility. Does it usually take this long? I've tried the live chat and they just say it's still being repaired and they'll let me know if there is an update, but I haven't heard anything.

 

Thanks in advance!

[Synthesis]

 

Can you PM me with your RMA number and some contact information? I should be able to sort this out for you.

Thanks,

-John C