vasylok Posted March 8, 2018 Posted March 8, 2018 i played on my htc vive from September and it worked fine, but yesterday in diferent games i faced the same bug - after different play time(from 10 minutes to 1 hour) htc vive renders separate images in each glass - it came back to normal after computer reload or without any actions at all.
Synthesis Posted March 8, 2018 Posted March 8, 2018 Each display shows a different image after a while? Which games did this happen in? Can you please open SteamVR, open the menu and select "Create System Report" and PM me? I'd like to look at those files.Thanks, -John C
vasylok Posted March 8, 2018 Author Posted March 8, 2018 I experienced this in Elven Assasian, my wife in Arizona Sunshine, but i have no 100% reliable steps to reproduce. I'll send you system report necessarily, when it occurs again.
Synthesis Posted March 8, 2018 Posted March 8, 2018 Yes, when it happens again please create a system log and send it to me so I can take a look.Thank you, -John C
vasylok Posted March 16, 2018 Author Posted March 16, 2018 Double image hasn't happened again, i got black screen instead. The reason was in over twisted 3-in-1 cable, so i replaced it.
Synthesis Posted March 16, 2018 Posted March 16, 2018 Good troubleshooting! Sometimes the 3-in-1 cable can be the source of visual issues, which is why we usually try to rule it out as soon as possible, Much easier (and cheaper) to replace that than the whole HMD!Thanks! -John C
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