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Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

no fallout code


FoxGray
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This is a known issue, I just got off a chat with HTC, this is what i was told: 

Me:
No Fallout 4 VR code when I redeemed my content bundle, where the code should be on the receipt is blank .
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Diana P.:9:30 AM
Hi there! Thanks for contacting VIVE Support Team, my name is Diana, how is your day going?
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Me:
So far so good, thanks for asking
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Diana P.:9:31 AM
That's great to know Steven!
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Diana P.:9:32 AM
Thank you for reporting this issue. We are aware that the code for Fallout 4 is not displaying on the redemption confirmation page, nor in the code confirmation email that was sent to you. Our web team have been notified and are working on this issue. Please visit https://store.vive.com/code/global/sales/guest/form and either log in with the credentials you used to redeem your code or enter the redemption number and your email address from which you received the code confirmation redemption email. Once the issue is resolved your code will be available on this site. If this is not resolved when you check in 24 hours please contact us. Thank you
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Me:
Thank you, for yor help
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Diana P.:9:33 AM
You are very welcome.
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