WITHIN_Nima Posted March 27, 2018 Share Posted March 27, 2018 Hi, My team has a Vive Focus with the 0.25 firmware and can't FOTA with it. Can we get ROM's or instructions on how to get from 0.25 to 0.30? Nima Link to comment Share on other sites More sharing options...
JustinVive Posted March 27, 2018 Share Posted March 27, 2018 Hey Nima, You seemed to have received a Focus device before Jan 10, 2018. It is using a months old ROM version. Have you tried the solution given here - http://community.viveport.com/t5/Vive-Wave-SDK/Focus-Firmware-Updates/gpm-p/12671 ? First off, make sure that your device battery is >35%. There should not be any issue in jumping from ROM version .25 to .28 and then .28 to .30 through FOTA update. However, there was an issue with jumping from .30 to 1.00. Instructions for getting the release ROM version 1.00 are given here: - http://community.viveport.com/t5/Vive-Wave-SDK/IMPORTANT-ROM-Update-Release-ROM-version-1-00/gpm-p/14378 Let me know if you need any assistance. Link to comment Share on other sites More sharing options...
WITHIN_Nima Posted March 29, 2018 Author Share Posted March 29, 2018 Hi Justin, Unfortunately, those steps didn't work for our team with their headset. Could I get you in direct contact with them? Or are their other steps you'd like us to try first? Nima Zeighami Technical Product Manager 3760 Motor Ave, Los Angeles, CA 90034 310-664-1400 | www.with.in Link to comment Share on other sites More sharing options...
WITHIN_Nima Posted April 2, 2018 Author Share Posted April 2, 2018 Hi , We still haven't been able to do a FOTA from 0.25 Do you have any additional ideas for us? Nima Zeighami Technical Product Manager 3760 Motor Ave, Los Angeles, CA 90034 310-664-1400 | www.with.in Link to comment Share on other sites More sharing options...
hanson_lu Posted April 3, 2018 Share Posted April 3, 2018 Hi, Please PM me your device S/N, and we could check the FOTA status. BTW, when you said "Not working", can you describe more about the failed sympotom? Thanks. Query S/N command: $ adb shell getprop ro.serialno Link to comment Share on other sites More sharing options...
WITHIN_Nima Posted April 3, 2018 Author Share Posted April 3, 2018 Hi Hanson, Below is a video with the steps taken to FOTA. In addition, it has the serial number, which is FA796AK00015. Nima Zeighami Technical Product Manager 3760 Motor Ave, Los Angeles, CA 90034 310-664-1400 | www.with.in Link to comment Share on other sites More sharing options...
JustinVive Posted April 4, 2018 Share Posted April 4, 2018 I sent you a PM. Let's chat. Link to comment Share on other sites More sharing options...
MVZ Posted August 23, 2018 Share Posted August 23, 2018 I have the exact same issue, stuck on 0.27. As shown in the youtube video my device also finds no updates. Link to comment Share on other sites More sharing options...
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