dukekant Posted April 11, 2018 Share Posted April 11, 2018 I preordered the initial launch vive, tried to use the vive pro viveport code and when I add my information in to the "Existing Vive owner, Upgrading to Vive Pro? Click here" section and once it goes through it only states that I am eligable for the 6 month viveport not the upgraded 1 year and $100 credit. How do I resolve this? Link to comment Share on other sites More sharing options...
Synthesis Posted April 11, 2018 Share Posted April 11, 2018 What information are you adding? Serial number? Email? Can you screenshot the error (hide any personal details)Thank you, -John C Link to comment Share on other sites More sharing options...
dukekant Posted April 12, 2018 Author Share Posted April 12, 2018 I am adding the S/N of the original headset as well as the email attached to my account. As for errors I simply continued to get rejection based on my email until I did it throught viveport and then it would accept the info but the next screen would only say that I would get a 6 month membership and not 12 and did not mention the $100 wallet balance Link to comment Share on other sites More sharing options...
HackPerception Posted April 12, 2018 Share Posted April 12, 2018 , I sent you a PM with further instructions Link to comment Share on other sites More sharing options...
TomFlyboy Posted April 12, 2018 Share Posted April 12, 2018 I also ordered the original Vive and just got the Vive Pro, can you send me info on this deal please. Thank you Link to comment Share on other sites More sharing options...
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