Migromul Posted May 2, 2018 Share Posted May 2, 2018 Hallo, für manche Titel wird eine Ausweis-Nummer verlangt, die es so auf meinem Ausweis (gültig bis 2020.) nicht gibt! Ich habe noch ein altes Format. Da mein Ausweis gültig bis 2020 ist, hätte ich gern eine Lösung dafür! Es gibt ein paar Titel, die mich interessieren, die es auf Steam nicht gibt. (Und außerdem im Abo verfügbar sind, was ich noch bis Ende Juni habe. Aber wenn keine andere Lösung für den Altersnachweis gefunden wird, werde ich das Abo nicht verlängern!) Warum kann nicht einfach das Geburtsdatum eingegeben werden, wie es Steam auch macht?!? (Deutsche Sprache eingestellt.) Hello, for some VR-titles, there must be entered an ID-Number of your ID card. But this ID isn't available on my ID-Card, since I have an old format. My ID-card is valid until 2020!. Is there any solution? (There are some titles, which interest me, not available on steam... And: they're available via the abo, which I have until end of june. But if there is no other solution for the proof of age, I won't extend it!) Why can't you just enter your birthdate, as in steam?!? (German language selected.) Link to comment Share on other sites More sharing options...
HackPerception Posted May 3, 2018 Share Posted May 3, 2018 , Germany requires us to preform ID verification to be compliant with their Federal law. I'm sending you a PM. Link to comment Share on other sites More sharing options...
playernone Posted November 10, 2018 Share Posted November 10, 2018 Same problem here pleas help. Link to comment Share on other sites More sharing options...
[BRO] DaniEL Posted November 11, 2018 Share Posted November 11, 2018 Hello, same problem here, need some help please. Thanks in advance Link to comment Share on other sites More sharing options...
NineSwords Posted November 16, 2018 Share Posted November 16, 2018 Hi, I have the same problem: old form factor German ID (but still valid until 2020) and the Website doesn't accept the ID code for the age verification. Link to comment Share on other sites More sharing options...
Lexor Posted November 16, 2018 Share Posted November 16, 2018 An alle, die das Problem noch haben. Ihr müsst beim ersten Feld den Buchstaben weg lassen und beim vorletzten Feld noch ein < mit eingeben. Dann wird die alte IDD akzeptiert. Link to comment Share on other sites More sharing options...
SuperNikoPower Posted November 20, 2018 Share Posted November 20, 2018 Hi everyone, So we can futher help you, if you are having an issue with ID verification and aren't already talking to our Customer Care team, please send an email to store@viveport.com so we can check this issue out. Thank you. Link to comment Share on other sites More sharing options...
SuperNikoPower Posted November 20, 2018 Share Posted November 20, 2018 Hey everyone, If you are having an issue with ID verification, please send an email to store@viveport.com so we can look into it. Thank you! Link to comment Share on other sites More sharing options...
Cryptek Posted October 12, 2019 Share Posted October 12, 2019 (edited) geht mir voll auf den sack nach jedem neustart meine daten neu einzugeben. Edited October 12, 2019 by Cryptek Link to comment Share on other sites More sharing options...
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