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Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Display not working.


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I recieved my HTC Vive on the 17th of april 2018 and today after less than a month I am having serious issues with the display in the headset. After showing family members games and demos for about an hour I went to play a game myself only to find the display flicker and go black. After a few restarts I managed to get the display running again when the wires on top of the vive were in a certain position, Moving the wires at all would cause the vive to go blank and the green light on the headset to turn red. I am very dissapointed with the product quaility as after only 17 hours playtime in total my vive is now useless. I hope coustomer support will be in contact with me as my device is still under warrenty.


Videos of issue: 

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