Jump to content
Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Headset gray screen/complete loss of tracking


Recommended Posts

So I’ve had my vive for less than a year and all of a sudden a few days ago, on Sunday, May 6th, 2018 it started acting up. I kept getting gray screens while playing. At first, it was flashing every so often; then it started to stay gray for quite a while. At first, I only wondered what the issue, but not I’m genuinely worried if my headset is completely broken. Yesterday Monday, May 7, 2018, I tried for several hours to do something about this problem, and nothing worked. It was even worse for some reason, the headset never even started tracking the whole time it just said: “connected but not tracking.” I would like to know if this problem has a clear solution, and I would also like to know if my warranty covers something like this, it’s been less than a year since purchase date so it should. Thank you in advance I’ll look forward to seeing if there are any solutions (that I have not tried yet).

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...