Physio_sante Posted May 16, 2018 Share Posted May 16, 2018 Hi! Just received my HTC Vive by the mail and was really excited to try it on. When setting up my computer for VR, I downloaded the ViveSetup installer. Everytime that I click the "Sign in" button it 1) Crashes on my laptop, showing the error message(linked below) "VIVE Installer has stopped working" or 2) Does nothing for 5 seconds and the button pop back up ready to be pressed again. (on my desktop) I have tried downloading the installer on another browser, running it as Administrator and turning down my firewall, even completely turning it off. Help!!! Link to comment Share on other sites More sharing options...
odmlover Posted May 17, 2018 Share Posted May 17, 2018 Try restart your PC and see if you can install the VIVE. Link to comment Share on other sites More sharing options...
Physio_sante Posted May 17, 2018 Author Share Posted May 17, 2018 I had already tried that and just tried it again. Still nothing. When I click the button, the program just shuts down... Link to comment Share on other sites More sharing options...
Michael Lai Posted May 18, 2018 Share Posted May 18, 2018 Have you tried turn off the virus protection program temporally ? Link to comment Share on other sites More sharing options...
Hersonrock Posted May 21, 2018 Share Posted May 21, 2018 I would also explore changing the default browser in windows. Try changin it to another one and trying again. link : https://support.microsoft.com/en-sg/help/4028606/windows-10-change-your-default-browser Link to comment Share on other sites More sharing options...
Physio_sante Posted May 23, 2018 Author Share Posted May 23, 2018 Hey Guys! Good news! I tried everything combined and could finally download VIVEPORT on BOTH my computers! I don't know exactly what did it for me but here is what I did: I changed my browser (Firefox) to Chrome, disabling my AV software and running the download as an admin. If someone have the same problem, can you let me know if this work? Thank you all for your help! P.-S.: Sorry for my innactivity, I think that the problem might have been coming from my browser as switching to Chrome also gave me the ability to connect to the community! Link to comment Share on other sites More sharing options...
Noam Posted February 12, 2019 Share Posted February 12, 2019 I've encountered the same problem on my Computer. I tried everything listed above - disable AV, Disable Firewall, switching from Chrome to Edge to IE, restarted the computer a few times also, Run as administrator, run in compatibility mode.... Nothing helped. The problem still exists - When I press the "Sign In" button, the program closes and no more prompts appear. HELP!!!!!! Link to comment Share on other sites More sharing options...
SuperNikoPower Posted February 12, 2019 Share Posted February 12, 2019 Hi , We will be reaching out to you today with more information. Be on the lookout for a PM. Link to comment Share on other sites More sharing options...
GhostWarrior Posted March 6, 2019 Share Posted March 6, 2019 can you also PM me the details because i've done everything listed above and still closes as soon as i click sign in. Link to comment Share on other sites More sharing options...
serch54 Posted July 13, 2019 Share Posted July 13, 2019 Ihave been having the same problem for a while, but I forget to deal with it once I've moved on for that play session. Now I've been subscribed for 3 months and have not even been able to open viveport past the Sign in button. Please help Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now