xstudios Posted May 21, 2018 Share Posted May 21, 2018 I would like to know if anyone else is having an issue where about 1 in 100 times the proximity sensor will seem to detect a user in the headset but the screen will not turn on. The user can hear the app or even the Vive Wave Lobby audio but their is no image on the screens. The only way to correct the issue is to do a full reboot of the headset. This issue is very rare. The headset is currently one build version behind the current build. Could this be a firmware issue? Link to comment Share on other sites More sharing options...
Tony PH Lin Posted May 22, 2018 Share Posted May 22, 2018 It's very rare and we haven't seen this from our internal regular testing. If you still hit 1/100, please provide us the full logs for further analysis. Thanks. Link to comment Share on other sites More sharing options...
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