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Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Proximity Sensor Malfunction


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I would like to know if anyone else is having an issue where about 1 in 100 times the proximity sensor will seem to detect a user in the headset but the screen will not turn on. The user can hear the app or even the Vive Wave Lobby audio but their is no image on the screens. The only way to correct the issue is to do a full reboot of the headset.


This issue is very rare. The headset is currently one build version behind the current build. Could this be a firmware issue?

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