roger723 Posted June 8, 2018 Share Posted June 8, 2018 Hello Everyone! I am probably one of many here with this issue. As said in the subject, both vive controllers are not clicking to the right of the track pad. A little backstory behind my issues with this vive. In early december my little sister kept asking for a vive. My parents had me build her a computer which was a great expierence, and then bought the vive on top of that. This was a very big investment and we have been very dissapointed. A month after getting the vive the 3 in 1 cord started kinking horribly making it impossible to use the full room-scale experience. When we asked customer support about sending us a new one they said it would be 5-7 WEEKS (and we would have to send the old one back). Of course only being 3 weeks or so after christmas we just bought a new $60 cord. About a month ago I went to play Fallout 4 VR and was very dissapointed to find both right sides of the track pads were broken making the game unplayable. I do not have the box anymore and I am at a loss with finding the serial numbers. We cannot afford to drop another $200 or so for new controllers. Im honestly suprised there hasnt been a lawsuit against vive for this. PLEASE sombody help me. I would like to reiterate that we spent $1800 on a new desktop and then another $660 on the vive. Again, can sombody please help me figure out the next step. Link to comment Share on other sites More sharing options...
Barry1 Posted October 21, 2018 Share Posted October 21, 2018 I am having the exact same controller problem, both track pads have no contact on the right sides. I didn't realize this until I bought a game that required these controls. Did you get your problems resolved ? Edit: also, where is the serial number ? Link to comment Share on other sites More sharing options...
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